Step 1 - first contact
The GISELLE team discusses your wishes with you and evaluates whether it is suitable for a Bespoke project. For smaller projects a Client Advisor will take care of you. For larger projects or upon request, an appointment will be made with Giselle personally.
Step 2 - Consultation (virtual or on-site)
Giselle will get to know you better in this first meeting and clarify all important questions and wishes, in order to then work out the perfect piece of jewelry for you.
Giselle's goal - to exceed your expectations.
Step 3 - choosing the right stone
Through her experience and best contacts in the diamond and gemstone industry Giselle will support you with all your questions and explain what should be considered to make a decision. By asking questions, Giselle will be able to find out which stone fits your priorities and desires.
Giselle will personally search for your stone and will also visit your dealers several times a year to find the certified diamonds of the desired quality. Our goal to get the most for your budget.
We lead, you decide!
The matching design will be presented by Giselle using photos and sketches. If desired, we can also make a 3D visualization.
Step 4 - your jewelry is created
Your stones have arrived and the design is also defined! Then our goldsmith and stone setter will work on the realization of your piece of jewelry. Giselle will control this process until the successful delivery. It will only be released when Giselle is 100% satisfied!
Step 5 - Delivery & Shipping
The most beautiful part, the delivery. Once again, you sit down comfortably with us, receive your personal treasure and enjoy a glass of champagne to celebrate the day.
If you can't come in person, we can also send you the jewelry insured by courier.